Last Updated On: 9th March, 2025
Welcome to Indosattva! By accessing our website and purchasing our products, you agree to abide by the following terms and conditions. Please read them carefully.
1. Return & Refund Policy
- We offer a 7-day return period from the date of delivery.
- Returns are accepted only for unopened and unused products in their original packaging.
- Refunds are provided as store credit or replacement; cash or bank transfers are not available.
2. Shipping & Delivery
- We offer nationwide shipping, subject to availability with our logistics partners and serviceable pin codes.
- Estimated delivery time is 3-7 business days, depending on the location.
- Shipping is charged, but we offer free shipping on orders above INR 500.
3. Product Quality Assurance
- All our products are 100% natural and free from preservatives.
- Our products are manufactured in an FSSAI, ISO, GMP, and ZED Gold-certified facility to ensure the highest quality and freshness.
4. Usage & Liability
- Customers must follow the specified weight/volume ratio when preparing the product.
- Once prepared, the product should be consumed fresh.
- Customers are advised to refer to the ingredient list and allergen information before consumption.
- Our products are not intended for medical use and should not be considered a substitute for medical advice.
5. Privacy & Data Protection
- We collect customer data only for order processing and support purposes.
- We do not share customer data with third parties.
6. Intellectual Property
- All website content, product names, branding, and trademarks are protected under copyright and trademark laws.
- Users are permitted to use our content for personal and non-commercial purposes only.
7. Modification of Terms
- We reserve the right to update these Terms and Conditions at any time.
- Customers are advised to review this page before making any purchases.
- The “Last Updated On” date at the top of this page reflects the latest changes.
For any questions or concerns regarding these Terms and Conditions, please contact us.
Thank you for choosing Indosattva!